Frequently Asked Questions

Everything you need to know about securing your home and managing your orders.

Are your key safes police preferred?

Yes, many of our products are certified by the 'Secured by Design' initiative and have undergone rigorous testing to meet the UK's highest security standards for external key storage.

How long does delivery take?

We offer standard delivery within 3-5 working days. For those in need of urgent security solutions, next-day delivery options are available for orders placed before 2:00 PM.

Can I change the code on my key safe after installation?

Absolutely. All of our mechanical and digital key safes are designed to allow for easy code resets, ensuring you can update access permissions as often as required for your peace of mind.

What is your return policy?

We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return the item in its original, unused condition for a full refund or exchange.

Do you provide installation services?

While our key safes are designed for simple DIY installation with the included fixings, we also offer a professional nationwide installation service for customers who prefer expert setup.

Are your products weather-resistant?

Yes, our key safes are manufactured using high-quality alloys and feature weather-resistant covers to protect the internal mechanism from rain, dust, and extreme temperatures.